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Updates

Version 4.6.3

By March 27, 2023March 29th, 2023No Comments

Important Note

As of 4.6.3, container images for Ubersmith will be originating from ghcr.io instead of quay.io.

As such, a container image previously served from  quay.io/ubersmith/container:version will now be served from ghcr.io/teamubersmith/container:version.

Container images for versions older than 4.6.3 will remain on quay.io. Please make sure to update your infrastructure (such as outgoing proxies) as needed.

Enhancements

General

  • Added an advisory warning when deleting a brand

Client Manager

  • Added Union Pay as an accepted credit card
  • Added the ability to configure how long Paypal payments will be considered “pending” before being removed, and how to notify when this occurs
  • Added the ability to specify the date/time of an invoice payment
  • Added the “password” field type for service modules configuration items
  • Upgraded Braintree and Braintree Token (previously Braintree Extend) payment gateways to use latest SDK version

Device Manager

  • Added a 1.5s timeout when invoking ipmitool binaries (ipmipower, bmc-info, and ipmi-sensors)

Reports

  • Added filtering capability to the Support Staff Overview report by time period and user status
  • Added ability to download CSV for the Support Staff Statistics report

Plugins & API

  • Added device.device_module_report API method which returns the output of the report method of a specified device and device module
  • Added report.report_customers_time_tracking API method which provides the ability to retrieve ticket time spent data for a list of customers over a defined time period, filterable by department, classification, begin, end, etc.
  • Added report.report_staff_time_tracking API method which provides the ability to retrieve ticket time spent data for a list of admin users over a defined time period, filterable by department, classification, begin, end, etc.
  • Added report.report_customer_revenue API method which provides the ability to retrieve a list of revenue per customer over a defined time period
  • Added the ability to record a payment using Alipay with the client.invoice_post_gw_payment API method
  • Added support.ticket_add_link API method to link support tickets
  • Automatically mask passwords in plugin logs
  • Added uber.uber_check_user_twofactor API method to verify if a user has TFA enabled

Bugfixes

General

  • Fixed clients being redirected to SSO login page on incorrect password
  • Optimized primary keys of many database tables
  • Fixed QuickBooks for Desktop (QBWC) accepting disallowed characters in invoice line description field

Client Manager

  • Fixed invoice PDF generation to use correct “Letter” format (8.5in x 11in)
  • Fixed Alipay payment integration incorrectly marking cancelled transactions as successful
  • Fixed the Ticket Billing service module “View Tickets” link not correctly showing tickets with overages
  • Fixed Enom domain renewals failing
  • Fixed error when attempting to close a billing dispute on an invoice
  • Renamed Braintree Extend payment gateway to Braintree Token
  • Fixed error when attempting to change a client email address when admin is using AD authentication
  • Fixed domain renewal reminders being incorrectly sent to deactivated clients
  • Fixed Braintree Token (formerly Braintree Extend) payment gateway not sending CVV when available
  • Fixed Braintree Token (formerly Braintree Extend) failing when using “Pay Invoice in Full” in test mode
  • Fixed Service Plan Event Log not showing update details
  • Fixed Braintree Token (formerly Braintree Extend) not correctly performing SCA/3D Secure 2.0 in live mode

Support Manager

  • Fixed searching when viewing tickets for a specific client
  • Fixed error in emails when using the “Only Accept New Tickets from Authorized contacts” feature

Device Manager

  • Priority is now a required field when creating/modifying DNS records
  • Fixed Switch Information device module not handling dual-port NICs correctly
  • Fixed PowerDNS incorrectly truncating zone metadata to 10 characters, and added support for the CAA record type

Order Manager

  • Orders and order tickets are now correctly indexed and will show in search results
  • Fixed incorrect handling of timestamps which could lead to a fatal error
  • Fixed the Open Ticket order action to support multiple nesting levels in variables (e.g. ##pack1[options][1000]##)

Client Portal

  • Fixed some links incorrectly pointing to the admin portal, leading to “no access” error pages

Plugins & API

  • Fixed device.event_list API method not returning any data
  • Fixed device.ip_group_list API method incorrectly including IP groups not assigned to any client when providing a specific client_id parameter
  • Fixed the support.ticket_post_staff_response API method so attachments are now correctly included in emailed responses
  • Fixed the client.service_list and device.list API methods so that when the modules parameters is set, the modules return values are correctly populated instead of being empty