Customers log in to the same system that your staff does
Let your customers see the full breadth of their accounts with you
Control what your customers can see and add customized links
A single system for your users
Our solution includes a built-in portal to allow your customers to keep track of and manage their own accounts from a single interface. There is no need for additional software to install and no additional cost to you.
Track the names and email addresses of everyone you deal with in a customer organization. Each contact can have their own login to the portal. Control individual access levels of each contact.
Once logged in to our customer portal, contacts can review their full account history. This includes all past invoices, payments and account credits. Customer can review their current balance and submit payments.
Customers can review any support tickets associated with their account. Individual contacts can open new tickets or post replies to current tickets. The full history of past tickets on their account is viewable and fully searchable.
Customer contacts can conveniently review the status of any of their devices, regardless of its physical location. Our integration with networked power units lets customers reboot their devices on demand.