Version 4.0.8

Note: This release has a companion 4.0.8 appliance release.

Enhancements

General

• Added a summary_display() device module hook function to control display of the summary box on a device page (return value must be one of the following constants: device_module::ALWAYS_HIDE, device_module::ALWAYS_DISPLAY, device_module::HIDE_IF_EMPTY)
• Added more details to the “DB error: connect failed” error message to help troubleshooting

Client Manager

• Authentication can now be allowed/revoked for a client and/or contact through a simple checkbox in the “Change Password” and “Edit Contact” popups

Device Manager

• Added TLS connectivity support for R1Soft CDP servers

Support Manager

• Tickets will now indicate their origin (“Email” or “UI/API”) on the ticket view and in the support.ticket_get, support.ticket_list and support.ticket_post_list API methods

Sales Manager

• Added “Quote Viewed” log event for quotes
• Quote signature page now allows displaying no payment methods whatsoever

Bugfixes

General

• Added pruning to the event_trigger_queue database table
• Fixed spacing around the company name/logo on the login screen
• Fixed spacing around the search icon on the search results page
• Improved security when handling and storing cPanel or DirectAdmin user credentials in order forms, orders and services
• Fixed display bug with notification messages
• Fixed “send mail to list” in advanced search results
• Fixed viewing details of some events showing “This event does not appear to be of the correct type” error (specifically for add/edit/remove events for clients, credits, services, devices and opportunities)
• Fixed an issue which could generate errors when using the default MySQL internal locking mechanism
• Removed unwanted details link on service_edited and device_edited trigger log entries in Event Log
• “Client Viewable” field no longer shows up as changed when it was not for quote comment edited log entry in Event Log
• Fixed attachments disappearing due to page reload when changing department in the system’s many “Submit Support Ticket” popups

Client Manager

• Clarified many error messages in the Bandwidth Billing service module
• Setting a service’s end date to today or earlier will cause that service to be automatically cancelled
• Fixed Unit Price incorrectly showing Total Price on invoice lines with quantity greater than 1
• Setting a parent service for a service will now only display services belonging to the same client
• Fixed attachments not being included when “Send me a copy” and “Open as ticket” are selected for a client’s “Send Email” functionality
• Fixed suspend/unsuspend, cancel/uncancel and deactivation events not being properly triggered for cPanel Control Panel Account Integration service module
• Rate plan association is now correctly retained when editing a service’s pricing
• Fixed implementation of the “any” filter for Client Manager advanced search
• Fixed rounding issues on invoices which could cause Invoice Total to be off by 0.01$
• Improved UI handling of client names longer than 27 characters
• Fixed service note add/edits not being recorded in the event log
• Service start date is now a required field when editing a service, to avoid problematic service states
• Fixed before and after values of service comment edits not being stored correctly in event log
• Fixed PDF invoices so all world currency symbols should now display correctly
• Fixed option data not being fully removed from a coupon when it is disassociated from a service plan
• Fixed attachments disappearing due to page reload when changing department with the “Open as ticket” option in a client’s “Send Email” functionality
• Fixed issues with proration in some cases being applied more than once when saving a service’s “Billing Information” without applying any changes
• Fixed incorrect ‘Billing Start Date can not be empty’ error message when trying to edit a service
• Fixed a (mostly visual) bug which could cause a service price to be multiplied by the quantity twice when migrating to 4.x
• Fixed an issue which would cause a service’s Start Date to be incorrectly set to today when editing said service

Support Manager

• Fixed double-encoding in the title of some Support Manager listings which was breaking embedded links
• New tickets will no longer be associated to a client when sender’s email address is from a deactivated contact
• Fixed typo in auto-refresh feature
• Changed the default setting for “Only Accept New Tickets from Authorized Contacts:” to “No” on the “Add Department” popup for added security

Device Manager

• Replaced “Configurable Fields” with “Custom Fields” in Add Device popup for uniformity
• Standardize units in Bandwidth Monitoring graphs so bytes are used instead of bits for transfer totals
• Fixed device comment added events displaying “This event does not appear to be of the correct type” error when attempting to view details
• Fixed before and after values of device comment edits not being stored correctly in event log
• Fixed R1Soft CDP 3.0 Enterprise Server graph
• Improved visibility of deactivated devices by showing their names in strikethrough, adding a “Status: Deactivated” line in the device info and fixing the deactivated device icon

Order Manager

• Taxes defined in order forms are now properly transferred to resulting services
• Error messages for missing required fields in order module configuration will now identify missing fields by their actual labels
• Fixed some display issues in Order Form wizard
• Fixed “Access Denied” error being displayed when trying to view an order in a deactivated order queue
• Fixed Send Templated Email order queue action improperly escaping “<” symbols

Sales Manager

• “Save” button is now displayed again in the “Duplicate Quote” popup

Reports

• Fixed the standard bar graphs not displaying correctly

API

• Fixed device.ip_assignment_add API method so it properly assigns only the requested subnet, instead of all the similar subnets in the block
• Fixed the required property for order modules config items (declared in the config_items() method)
• Fixed structure of uber.admin_permission_list API method output to be consistent with documentation
• order_modules::buttons() implementation now properly handles returning PEAR_Error objects
• Service start date will now default to today’s date when not specified for client.service_add API method

Client Portal

• Internal tickets will no longer be included in a client’s ticket count