Version 4.0.5

Enhancements

Support Manager

• Outgoing emails will now comply to RFC 3834 and include the Auto-Submittedheader with appropriate values set according to context, which helps prevent auto-responder email storms
• The RFC 3834 Auto-Submitted field is now recognized in incoming emails, to allow behaviors like not creating a new ticket for emails marked as auto-replied, which helps prevent auto-responders email storms

Bugfixes

General

• Displaying custom field configured to be “Shown in Lists” in advanced search results will no longer create offset columns
• Adjusted font color for the saved search list to improve readability
• Fixed the “API Access” field in the Edit User Info popup so it properly selects the right value on load, preventing accidentally allowing access to a user on save

Client Manager

• The Custom Fields popup displayed when editing a custom field on a lead will now correctly display the tab content on load
• The CloudStack service module will now calculate root disk usage like custom-sized disks (which are billed per GB/hr), instead of billing a flat price for the original root disk size
• The “Cost” field on the List Services page will now include any discounts configured on the service price

Support Manager

• Changed multiple contact match warning on ticket view to a message box instead of a flash message
• Link type is no longer a required field when splitting a ticket
• Changed multiple client associations on ticket view to a message box instead of a flash message
• Fixed typo in command auto-response email instructions
• Following a ticket post link from a Support Manager search will now actually scroll to the correct post in the ticket view page

Device Manager

• RoFR Expiration and Assigned Date fields in the Add Facility popup will no longer show for unoccupied statuses

Client Portal

• Custom Links in Client Portal will no longer disappear upon navigating to a different portion of the menu tree

API

• The uber.service.plan_get API call will no longer return custom fields from other service plans/brands when a default value is set
• Deprecated the client.service_prorate API call, as it is no longer needed/relevant with the new pricing code in 4.0