Enhancements:

• Add the ability to associate quotes with tickets
• Two-factor authentication for client and contact logins
• Internal Support tickets
• Popup class tweaks
• Add client information to ticket notification emails
• Add option to not display taxes on quotes

Bugfixes:

• ‘Valid email address’ order form rule shouldn’t match an empty string
• Review handling of timeout situations for Switch Information (and other device modules)
• Tool tip for Last Renewal Date in popup_editservice.php is incorrect
• Implement client selectable ticket classifications
• Use of undefined constant direction in database.inc.php
• Changing department on post follow up/comment screen should temporarily disable the submit button
• Error ‘Only variables should be assigned by reference’ in class.order_module_verify_payment.php
• Custom service data field applicability breaks when there are no plan level default values.
• Fix several Server Discovery Bugs
• ACL Permissions popup triggering browser kill script warning
• Appliance dropdown not populated in ‘admin/devicemgr/popup_abi.php’
• Add service popup allows null dollar values to be set in a quote
• Service plan title not appearing on rate plan details page
• Filters are not applied when submitting a ticket through API
• Area Square Feet does not update
• Service plan create error when no service plan selected
• Fix upgrade for “Adding comment to client_viewable”
• Quote Approval Queue shows quotes from all brands.
• ‘Send Invoice Now’ popup ignores Invoice Delivery = None
• Provide tip that ticket metadata can be required via department
• Optimize order_load() to only query by order_id or hash
• Optimizations via PACKAGES table indexes
• Optimize ticket_stats_dashboard()
• Fix mail_sql() when searching for clientid
• Fix handling of “Expected Closure Date”
• Fix splitting tickets
• Normal Recurring Revenue does not reflect discounts on services
• Fix fatal error deleting device comment
• Add “Internal Ticket” field to Open Ticket order module
• Fix Open Ticket order module handling of required metadata fields lacking default value
• Sage Pay token gateway – exclude BillingState? if country isn’t US
• Add Internal Ticket to the Add/Edit? Ticket Escalation popup
• Add Internal Ticket to advanced search
• Catch PEAR errors from first uber_ini_get() in pre.inc.php
• Cannot submit required secure text inputs
• Fix display of packs with parent services in Order Info on order view page
• Fix undefined indexes “facility” and “client_id” in “location” class
• Fix Remove Device Type popup to show “Ungrouped” types
• Fix error return/checking of login_unlock()
• Fix undefined variable $attr in ticket view
• Fix editing Measurement Unit System
• Fix Edit PTR Records popup in Sales Manager
• Fix saving Description on Add IP Assignment popup in Client Interface
• Add “Label” field to Add/Edit? Monitor popup in the Client Interface
• ACL permissions not displaying correctly due to changes in #5218
• Fix db upgrade script for client portal two factor authentication