Welcome to Rob Kuczynski, our new Director of Support. In this newly-created role, Rob will be managing our support team and their overall processes, enabling Boo Van Alstyne, our VP of Products and Services, to devote more time to product strategy and operational innovation.
Rob’s professional background is vast, spanning the world of classic rock radio and the sport of polo. He has done everything from marketing to operations and thus comes well-equipped to advise customers on maximizing Ubersmith’s business benefit.
Most recently, Rob was a client relations specialist at MeetMax Conference Software, where he led the selection and migration of MeetMax’s support infrastructure onto a new ticketing system. He also designed their original mobile app prototype and spearheaded internal training on best practices and implementation of the completed product. As you can tell, Rob thrives off of helping people maximize their use of technology. Team Ubersmith is excited for Rob to bring his breadth of experience to our growing team.
Rob started last week and will be working out of our Troy, NY, office.