Enhancements
Support Manager
- Outgoing emails will now comply to RFC 3834 and include the
Auto-Submitted
header with appropriate values set according to context, which helps prevent auto-responder email storms - The RFC 3834
Auto-Submitted
field is now recognized in incoming emails, to allow behaviors like not creating a new ticket for emails marked asauto-replied
, which helps prevent auto-responders email storms
Bugfixes
General
- Displaying custom field configured to be “Shown in Lists” in advanced search results will no longer create offset columns
- Adjusted font color for the saved search list to improve readability
- Fixed the “API Access” field in the Edit User Info popup so it properly selects the right value on load, preventing accidentally allowing access to a user on save
Client Manager
- The Custom Fields popup displayed when editing a custom field on a lead will now correctly display the tab content on load
- The CloudStack service module will now calculate root disk usage like custom-sized disks (which are billed per GB/hr), instead of billing a flat price for the original root disk size
- The “Cost” field on the List Services page will now include any discounts configured on the service price
Support Manager
- Changed multiple contact match warning on ticket view to a message box instead of a flash message
- Link type is no longer a required field when splitting a ticket
- Changed multiple client associations on ticket view to a message box instead of a flash message
- Fixed typo in command auto-response email instructions
- Following a ticket post link from a Support Manager search will now actually scroll to the correct post in the ticket view page
Device Manager
- RoFR Expiration and Assigned Date fields in the Add Facility popup will no longer show for unoccupied statuses
Client Portal
- Custom Links in Client Portal will no longer disappear upon navigating to a different portion of the menu tree
API
- The
uber.service.plan_get
API call will no longer return custom fields from other service plans/brands when a default value is set - Deprecated the
client.service_prorate
API call, as it is no longer needed/relevant with the new pricing code in 4.0