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Version 3.4 has been released!

By September 30, 2015July 3rd, 2020No Comments

Version 3.4 of Ubersmith is officially out! We’ve added quite a few features we’re really proud of, and our engineers are turning their focus on to 3.5 and 4.0, both coming soon.

In Ubersmith 3.4, you’ll find:

  • Two-factor authentication for client and contact logins, to complement the two-factor authentication for administrators we launched in version 3.3. Two-factor authentication for clients and contacts support TOTP, allowing you to implement tighter security across the board.
  • Internal support tickets, so you can optimize all of your workflows within Ubersmith.
  • Ticket-quote associations, for even more collaboration and transparency between your sales and support teams.

We’ve also added client information to ticket notification emails, implemented client-selectable ticket classifications, allowed the option to not display taxes in quotes, and much more. You can find the complete changelog here.

How do I upgrade?
If you are on a version 3.x license and would like to upgrade, please contact support. As a reminder, our Support Team schedules upgrades Monday through Thursday between 10am and 2pm ET.

If you have not yet upgraded to a 3.x license or would like to get started with Ubersmith, please contact our sales team.