Automate Billing, Recover Revenue, and Operate at Scale
| Item | Qty | Price |
|---|---|---|
| Dedicated server — C-Series | 4 | $2,240.00 |
| Managed backup, 2TB | 4 | $180.00 |
| Priority support tier | 1 | $95.00 |
| Total (monthly) | $2,515.00 | |
TRUSTED BY INFRASTRUCTURE PROVIDERS WORLDWIDE
Close the gap between what you deliver and what you bill
When usage data lives in one tool and invoicing lives in another, the difference is absorbed quickly: under-billed lines, missed overages, and add-ons nobody re-keyed.
The loss never arrives as a number you can point to. It shows up later as compressed margin, long after the cycle it came from closed.
Your billing runs on four tools and one very tired spreadsheet
Revenue leaks between systems
Bandwidth overages, power draw, and add-ons go unbilled or under-billed when usage data and invoicing live in separate tools.
Onboarding delays cost more than time
A signed quote should automatically trigger provisioning and billing. Manual re-entry across multiple systems introduces delays that affect customer experience and revenue timing.
Growth adds headcount before it adds margin
Scaling across disconnected tools requires proportional staff increases. Operational costs increase with revenue, leaving margin compressed.
Calculate your revenue gap in under a minute
Estimates are directional, based on published industry benchmarks for billing leakage — typically 2–5% of monthly revenue, from around 1% on flat-rate plans up to 9% on complex usage-based models. Actual results vary by business.
One unified platform for eight operational capabilities
Invoice exactly what was delivered.
Ubersmith pulls metered usage directly from your infrastructure, applies the correct pricing model, and generates accurate invoices without manual reconciliation.
- Usage-based billing across power, bandwidth, and services
- Automated invoicing tied directly to real consumption data
- Contract enforcement and pricing updates applied consistently
- Billing accuracy maintained across high-volume and multi-service accounts
Manage every contract from signature to renewal.
Contract terms, renewal dates, and committed rates sit on the same customer record as the services they govern. When an invoice runs, the platform enforces what was signed.
- Term lengths, commitment tiers, and contracted rates tracked per customer
- Auto-renewal, expiration, and escalation reminders before they are missed
- Contracted pricing enforced automatically on every invoice run
- Signed documents attached directly to the customer record
Quote, approve, and provision from a single workflow.
Ubersmith builds quotes directly from your service catalog and pricing rules. Once approved and signed, the order is created automatically and provisioning begins.
- Quotes built from your live service catalog and pricing configuration
- Signed quotes automatically trigger order and contract creation
- Provisioning initiated from the order without manual handoff
- Re-quoting available for contract modifications and service updates
Automate order fulfillment from approval to provisioning.
Ubersmith structures your fulfillment process into automated workflows so every order is processed without manual coordination between teams.
- Order workflows connected directly to billing and service records
- Automated provisioning triggered on order approval
- API integrations to extend workflows into your existing tooling
- Consistent fulfillment process maintained as order volume scales
Monitor infrastructure and bill from the same data source.
Ubersmith tracks device performance across your infrastructure, giving your operations and finance teams a single, accurate view of data.
- Real-time visibility across devices, services, and infrastructure health
- Monitoring data tied directly to usage-based billing records
- AI-automated alerts to detect and surface performance issues early
- Single platform for monitoring and billing operations
Resolve tickets faster with full account context.
Every ticket in Ubersmith is automatically linked to the right account record, giving your support team full operational context from the moment a request comes in.
- Tickets linked to customer devices, services, and contracts
- Automated routing to reduce manual triage and response delays
- Full account visibility within every support interaction
- Support and billing operating from the same platform
Give customers visibility into their own account.
Ubersmith's client portal gives customers direct access to their account, reducing inbound support requests and improving transparency.
- Customer access to usage data and billing records
- Contract visibility through the client portal
- Reduced support volume through self-service account access
- Portal access connected to the same operational data your team uses
Answer operational and financial questions without manually pulling data.
Ubersmith surfaces real-time visibility across operational metrics, giving teams the data they need without manual reporting overhead.
- Real-time visibility across revenue, usage, and infrastructure performance
- Billing and contract reporting tied to the same operational data
- Financial and operational metrics accessible without manual data extraction
- API access for teams that need deeper reporting integrations
Choose the platform built for how you bill
| Capability | Spreadsheets + Homegrown Scripts | Generic Subscription Billing SaaS | Ubersmith |
|---|---|---|---|
| Usage-based infrastructure billing | Exported and reconciled manually each month | Flat-rate and seat-based plans only | Power, bandwidth, and consumption billed automatically from real usage data |
| Device monitoring in the same system | Managed in a separate network monitoring system | Not available | Native to the platform and connected directly to billing |
| Quote to approval to provisioning | Handled across multiple tools with manual re-entry | Billing workflow only | One connected workflow from quote approval through provisioning |
| Support tickets with billing context | Billing and support data managed in separate systems | Requires a third-party helpdesk integration | Tickets linked to the same customer, service, and billing records |
| Deployment control | Fully owned, but requires internal maintenance | Vendor-hosted only | Self-hosted or fully managed by Ubersmith |
| Cost of growth | Operational costs scale with headcount | Platform costs scale as a percentage of revenue | Automation absorbs increased volume without proportional cost increases |
Built for the industries that run on usage-based revenue
Over two decades serving infrastructure providers who scale
"Today, phoenixNAP can bring a customer online within hours... Without automating the customer on-boarding workflow and associated billing processes, we could never have sustained those rates."
phoenixNAP
Ian McClarty, President
Connects to the stack you already operate
Trusted by leading organizations
7 Core Features
Ubersmith is a comprehensive billing, infrastructure, and customer management software solution, it offers a modular platform that integrates billing, monitoring, support, and device management.
Ubersmith
Your ally in Business solutions.
Years of experience
Since our founding in 2002,
Ubersmith continues to lead with innovation and expertise.
Active users
4k+
We have active users across
several different roles.
Countries
15+
We’re proud to have customers in six continents.
Integrations
We have software, hardware and other integrations.
20 YEARS BEING TRUSTED
Partnering with industry-leading companies
Trusted by industry leaders to streamline operations and drive growth, Ubersmith is committed to empowering businesses with scalable, reliable solutions. Join our partners in success—schedule a demo today to discover how Ubersmith can transform your business.
PhoenixNAP
“Today, phoenixNAP can bring a customer online within hours which is due to our automated workflows. We have been able to deliver 200 bare metal servers within 24 hours to serve customer needs. Without automating the customer on-boarding workflow and associated billing processes, we could never have sustained those rates.“
Ian McClarty
President
Industries we serve
Learn more about how we cater to diverse industries worldwide.
Software and SaaS
Scalable, Automated Solutions for Software Providers
UberSmith offers flexibility, automation, and control, enabling SaaS businesses to manage recurring billing, complex pricing structures, and usage metrics efficiently.
- Easily manage and automate recurring invoices for predictable monthly revenue
- Set flexible, customized tiered pricing models to attract and retain customers.
- Gain insights into subscriber metrics and performance with detailed analytics dashboards.
Trusted by leading companies
Cloud and Hosting
Comprehensive Billing and Management for Cloud & Hosting Providers
Built specifically for cloud and hosting businesses, UberSmith integrates with infrastructure, automating customer management and billing while streamlining domain provisioning.
- Automate bandwidth and resource usage billing with real-time tracking and custom integrations.
- Manage customer domains seamlessly with integrated domain registration and provisioning tools.
- Monitor cloud infrastructure, devices, and services with customizable tracking and alerting systems.
Trusted by leading companies
Data Center
Efficient Infrastructure Management for Data Centers
UberSmith’s robust tools help data centers track equipment, automate power and bandwidth billing, and optimize resource allocation with real-time monitoring and reporting.
- Automatically bill for power and bandwidth usage to ensure accurate customer invoicing.
- Track the exact location and status of equipment with advanced infrastructure management tools.
- Gain visibility into the health and capacity of your data center with integrated API calls and reporting.
Trusted by leading companies
Telco and ISP
Manage Your Entire Customer Lifecycle with One Platform
UberSmith’s subscription management software is tailored to telcos and ISPs, automating the customer journey from sales quoting to billing and device monitoring.
- Offer real-time bandwidth monitoring and overage tracking for better resource management.
- Automate provisioning and workflow processes for faster service deployment and scalability.
- Provide a transparent customer portal for subscribers to manage accounts and track service usage.
Trusted by leading companies
Managed Services
A Scalable Platform for Managed Service Providers
UberSmith empowers managed service providers to offer superior device management, billing, and customer lifecycle management, allowing them to scale operations effortlessly.
- Automate order processing and billing for efficient service delivery and increased revenue.
- Monitor and manage client devices and infrastructure from a unified platform.
- Deliver comprehensive customer support through integrated ticketing and billing systems.
Trusted by leading companies
Business Solutions
Streamlined Operations for Growing Enterprises
UberSmith helps businesses across industries transition to a subscription-based model, offering seamless billing, customer management, and integration capabilities.
- Automate billing for subscriptions, usage, or one-time services to improve cash flow.
- Streamline customer management with an intuitive portal that tracks accounts, invoices, and services.
- Integrate with existing systems using UberSmith’s extensive API and plugin capabilities for a tailored solution.
Trusted by leading companies
How it works
Learn more about our offering and how it can benefit you and your business
Discovery Call
Schedule a call with an expert to discuss your needs and questions.
Schedule a Demo
Make an appointment to attend a custom demo of our product.
Make an appointment to attend a custom demo of our product.
Ubersmith’s latest insights
Version 5.2.3
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Version 5.2.0
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Version 5.1.3
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Trusted by leading organizations
